Support

A few quick answers for keeping your plans in bloom.

Does the app require an account?

No account is required for the core planner. Signing in to your Apple Account enables private iCloud sync. Wedding Team is optional and uses Continue with Apple only when you choose to create or join a Team.

Why is iCloud not syncing?

Confirm that both devices use the intended Apple Account, iCloud Drive is enabled, Tied in Bloom is allowed to use iCloud, and each device has a network connection. Sync may not be immediate. Keep the app open briefly after making a change.

How do I plan with my partner?

In version 1.7, tap Team, choose Continue with Apple, and create a Wedding Team. The owner can then invite one co-planner with a secure, single-use link. Wedding Team shares team-safe tasks and only the seating or wedding-day copies the owner chooses to publish. It does not upload the owner's private budget, vendor prices, guest contacts, private notes, or unpublished working layouts.

If you created a Plan Together iCloud share in an earlier version, that legacy share may still give the invited person access to the full private plan. The owner can end it and the participant can leave it. New invitations use Wedding Team instead.

Why did Contacts not ask for full permission?

That is intentional. Tied in Bloom uses Apple's private contact picker. The app receives only the contacts you select, specifically their name and, when present, first postal address. It never scans the full address book.

How do reminders work?

For checklist tasks, open Settings and turn on Gentle nudges. For a payment, open its Payment plan and turn on Remind me on the due date. The app asks for notification permission when you enable a reminder. Both use the reminder time chosen in Settings. Wedding Team participants can separately turn on local assignment and due-soon alerts. You can change or disable reminders at any time.

How do I choose or reorganize my checklist?

In version 1.7, choose Plan a little, Plan a lot, or Plan it all during onboarding. You can add the tasks from a fuller plan later without duplicating anything already on your list. In Checklist, switch between By date and By category whenever you want.

How do I track venue deposits or installments?

In version 1.7, open an item in Budget and add its payment schedule. Record each deposit or installment amount and due date, mark payments complete as they are made, and use the payment calendar for upcoming and overdue dates. These records stay with your private plan and are not sent to Wedding Team.

How do I track save-the-dates and invitations?

In version 1.7, open a guest to record when the save-the-date and invitation were sent and when the RSVP arrived. You can add private tags, filter the list by a tag, and review the invitation progress card at the top of Guests. These details stay with your private plan and are not sent to Wedding Team.

How do I add a widget?

Touch and hold the Home Screen or Lock Screen, choose Edit/Add Widgets, search for Tied in Bloom, and select the countdown, RSVP, or Up Next widget. Open the main app once after editing plans so the widget snapshot can refresh.

How do I export my plans?

Open Settings → Export copies for guest-list, budget, wedding-day, and seating-chart files. Exports are one-time copies and do not stay in sync. The files are created locally and sent only to the destination you choose in Apple's share sheet. In version 1.5, the export section is named Share your plans.

How do I delete everything?

If you own the wedding, open Settings → Start fresh → Erase everything. The app first closes an owned Wedding Team and ends any legacy Plan Together access, then deletes the private wedding locally and requests deletion from iCloud. If a safe access-removal step cannot finish, the app keeps the wedding so you can retry. Deleting the app alone may leave records in iCloud and they can return after reinstalling.

How do I manage or delete Wedding Team?

Open Team, open the Wedding Team account menu, then choose Account & deletion. An owner can close the Team, a co-planner can leave it, and either person can delete their Wedding Team account as described in the app. Deleting a Wedding Team account does not delete the owner's private iCloud wedding and does not cancel an App Store subscription.

What devices are supported?

Tied in Bloom 1.5 or later requires iOS or iPadOS 18 or later. Some features require an Apple Account, iCloud, Continue with Apple, notifications, a network connection, or a supported widget size.

Website accessibility

Tied in Bloom aims to meet WCAG 2.2 Level AA. The website supports keyboard navigation, browser zoom and reflow, visible focus indicators, descriptive image text, and reduced-motion preferences.

If anything is difficult to access, or if you need information in another format, email support@tiedinbloom.com. Include the page and a short description of the problem. The developer will make a good-faith effort to provide the information and address the barrier.